Privacy notice

Who we are

Ashbury Village Hall is a registered charity (number 292821), run for the community by a committee of volunteers. We are responsible for the personal information described in this notice.

You can contact us about it at bookings@ashburyvillagehall.org.

What we collect and why

• Enquiries and bookings. When you email us or use the booking form, we collect your name, email address, phone number and details of your event, such as the date, times and number of guests. We use this to reply to you, manage the booking and stay in touch about your hire.
• Payments and records. If you pay a hire charge or deposit, we keep a record of the amount and date. We keep these records because we need them to run the hall and to meet our legal duties to keep the charity's accounts.
• Messages you send us. If you email us about anything else, we keep your message and your email address so we can answer you.

We only ask for what we need, and we only use it for the reasons above. We do not sell your information or use it for marketing.

This website

This website does not use cookies, analytics or advertising trackers, and it has no sign-in or contact form that stores your details.

Like most websites, the server that hosts it may keep basic technical records, such as your internet address, the pages you visited and the time. These are used to keep the site secure and working, not to identify you personally. This website is hosted by Netlify, which keeps these records on our behalf. Netlify has stated that it keeps them for less than 30 days.

Other services we link to

Some links on this site take you to other organisations, which have their own privacy policies:

• Google. The booking form and the hall calendar are provided by Google. If you use them, Google handles that information. See Google's privacy policy.
• Maps. The map links on the Find us page open Google Maps or OpenStreetMap on their own sites.
• Facebook. Our Facebook link takes you to Facebook, which has its own policies.
• Our email and payment providers. Our email provider is IONOS. We do not accept payments electronically through any web service.

Who can see your information

Your information is seen only by the committee members who deal with bookings, and by the services listed above that help us run the hall. We will only share it with anyone else if the law requires us to, or if you ask us to.

How long we keep it

We keep your information only for as long as we need it for the reasons above.

Your rights

You have the right to:

• ask for a copy of the information we hold about you
• ask us to correct anything that is wrong
• ask us to delete your information, where we do not need to keep it
• ask us to limit how we use it, or object to how we use it

To use any of these rights, or if you have a question about this notice, email bookings@ashburyvillagehall.org.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint. We would appreciate the chance to put things right first.

Children

This website is not aimed at children, and anyone hiring the hall must be 18 or over. If you hire the hall for an event for children, we only collect the adult hirer's details.

Changes to this notice

If we change how we use your information we will update this notice. The date at the top shows when it was last changed.